How can we help?
Writly is built by a small team that actually reads every message. Reach out - we typically respond within a few hours during the business day.
Get in touch
Email
support@writlyapp.com Hours
Monday - Friday, 9am - 5pm CT
Response time
We typically respond within a few hours.
Common questions
Questions we hear most.
How do I get started with Writly? ›
Sign up for a free 14-day trial at go.writlyapp.com/signup - no credit card required. You can connect your Microsoft 365 account during setup and start tracking time and creating matters right away. Most attorneys are fully set up in a weekend.
What does Writly cost? ›
$27/month per user for Founding Firms (normally $37/month). One plan, everything included - matters, billing, time tracking, documents, trust accounting, and Microsoft 365 integration. No tiers, no add-on fees. Month-to-month, cancel anytime.
Does Writly work with my existing tools? ›
Writly integrates with Microsoft 365 - Outlook calendar, OneDrive, and email. Your existing files and calendar stay where they are. We also support MCP, so AI tools like Claude can query your Writly data directly.
Can I import data from my current system? ›
Yes. If you're coming from Clio, MyCase, PracticePanther, or another platform, reach out to support@writlyapp.com and we'll help you migrate. We handle the heavy lifting.
Is my data secure? ›
Yes. Writly uses industry-standard encryption in transit and at rest. Your data is stored in the US. We never sell your data, and you can export everything at any time - your data is always yours.
I'm having trouble logging in or connecting Microsoft 365. What should I do? ›
Email support@writlyapp.com with the email address you used to sign up and a brief description of what's happening. We'll get you sorted quickly - most login and connection issues are resolved same-day.